CATI – Computer-assisted telephone interviewing is a telephone surveying technique in which the interviewer follows a script provided by a software application, microdata is collected by telephone that speeds up it collection and editing and also permits the interviewer to educate the respondents on the importance of timely and accurate data.
CAPI – Computer-assisted personal interviewing is an interviewing technique in which the respondent or interviewer uses a computer to answer the questions. It is similar to CATI, except that the interview takes place in person instead of over the telephone.
We, at Fair research provide the best in class CATI centers/ CATI aided surveys for all kinds of needs and requirements. With our revamped CATI center in heart of KL City, we have been successfully conducting CAPI/CATI intervies for all clients with maximum satisfaction and results.